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Terms of Service

The following terms and conditions also contain legal information on your rights under the provisions on contracts in distance selling and electronic business transactions.

1. Scope

These general terms and conditions (GTC) apply to all deliveries from ATL-NaturZeit to consumers (§ 13 BGB).

A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

2. Contractual partner

The purchase contract is concluded with: ATL-NaturZeit Edith Lill & Rainer Schmoigl GbR, Kastnergasse 3, 94032 Passau. You can reach our customer service for questions, complaints and complaints on weekdays from 11 a.m. to 5 p.m. on the telephone number 0851-75 68 4900 as well as by email at

3. Offer and conclusion of contract

3.1 The presentation of the products in the online shop is not a legally binding offer, but an invitation to order. Errors excepted.

3.2 By clicking the button you are placing a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.

Right of withdrawal

You can revoke your contract declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or - if the item is given to you before the deadline expires - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not before receipt of the first partial delivery) and also not before the fulfillment of our information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline.

The revocation must be sent to:

ATL-NaturZeit Edith Lill & Rainer Schmoigl GbR, Kkastnergasse 3, 94032 Passau


Consequences of cancellation

In the case of an effective cancellation, the mutually received services are to be returned and any benefits (e.g. interest) surrendered. If you are unable or partially unable to return or surrender the service received and benefits (e.g. advantages of use) or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any benefits drawn if the use or the deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a shop. Transportable items are to be returned at our risk. You have to bear the regular costs of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if you have not yet received the consideration or a have made the contractually agreed partial payment. Otherwise, the return is free of charge. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of revocation or the goods, for us with their receipt.


The right of withdrawal does not apply to distance contracts
- for the delivery of goods that are manufactured according to customer specifications or
- are clearly tailored to personal needs or
- which are not suitable for a return due to their nature
- for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the consumer

Return costs when exercising the right of withdrawal

If you make use of your statutory right of cancellation (see cancellation policy), you will have to bear the regular costs of returning the goods if the goods delivered correspond to those ordered.

Data protection

On this website, technologies from etracker GmbH ( ) are used to collect and save data in anonymised form for marketing and optimization purposes . From this data, user profiles are created under a pseudonym. Cookies can be used for this, but they only collect and save data in pseudonymous form. The data will not be used to personally identify the visitor to this website and will not be merged with data about the bearer of the pseudonym. The data collection and storage can be contradicted at any time with effect for the future.

Payment methods

- Credit card

- Instant bank transfer

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